1. Urbanio (“Company”, “we”, “us” and “our”) respects the privacy of its users accessing its website at www.urbanio.in (“Website”). For the purposes of this privacy policy (“Privacy Policy”) and wherever the context so requires “you”, “your”, “yourself”, “user” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.
2. The Company has adopted this Privacy Policy, in compliance with the provisions of applicable laws, to inform you of what information we collect from you through the Website, how we collect the information, how we may use it and the steps we take to protect it.
3. The Company has provided this Privacy Policy to familiarise you with:
   1. The type of data or information that you share with or provide to Company and that Company collects from you;
   2. The purpose for collection of such data or information from you;
   3. Company’s information security practices and policies; and
   4. Company’s policy on sharing or transferring your data or information with third parties.
4. The capitalized words and expressions used in this Privacy Policy and not defined herein but defined in the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) will have the meanings assigned to them thereunder.
5. Please note that usage of the term Personal Information includes Sensitive Personal Data or Information (“SPDI”), wherever appropriate and/or mandated under the IT Act and the SPDI Rules.

2. Collection of Information

2. The “Information” provided by you to Company or collected from you by Company may consist of “Personal Information” and “Non-Personal Information”.
3. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
   1. Your user name along with your password;
   2. Your name;
   3. Your address;
   4. Your telephone number;
   5. Your e-mail address or other contact information;
   6. Your date of birth;
   7. Your gender;
   8. Information regarding your transactions on the Website, including sales or purchase history;
   9. Your financial information such as bank account information, credit card, debit card or other payment instrument details including OTP;
   10. Internet protocol address;
   11. Any other Information that you provide during your registration process on the Website; or
   12. Identification code of your communication device used to access the Website or otherwise deal with Company.
4. Such Personal Information may be collected in various ways including during the course of you availing certain services offered on the Website. Such instances include but are not limited to making an online purchase, participating in any online survey or contest, communicating with Company’s customer service, or posting user reviews on the Website.
5. We may receive Personal Information about you from third parties, such as social media services, commercially available sources, and business partners. If you access the Website through a social media service or connect a service on the Website to such media, the information we collect may include your username, profile picture, email address, or friends list, and any information you have made public in connection with that service.
6. You represent that the Personal Information you provide to us from time to time is correct, current and updated and that you have all the rights and consents to provide such information.
7. Non-Personal Information: Company may also collect information other than Personal Information through the Website when you visit and/or use it. Such Non-Personal Information may include:
   1. Your geographic location;
   2. Details of your telecom or internet service provider;
   3. The type of browser used (Chrome, Firefox, Safari, etc.);
   4. The operating system of your device and the Website you last visited before ours;
   5. The duration of your stay on the Website, stored in the session along with date and time of access.

3. Purpose and Usage of Personal Information

3. The Company does not disclose, transfer, trade, rent or sell your Personal Information in any manner, except as specified herein or if you express your consent towards the same.
4. Information provided by you is used only for:
   1. Facilitating your use of the Website;
   2. Responding to your concerns, inquiries, or requests;
   3. Providing information about Company’s services/products and offers;
   4. Sending important information regarding the Website, policy changes, etc.;
   5. Sending surveys and marketing communications;
   6. Personalizing your experience on the Website;
   7. Completing and fulfilling your purchase transactions;
   8. Administering product downloads;
   9. Conducting internal reviews and data analysis;
   10. Improving services, content, and advertising;
   11. Protecting the integrity of the Website; and
   12. Complying with legal requirements.
5. Your Information will be kept confidential to the maximum possible extent.
6. Cookies & Shared Objects: Cookies are alphanumeric identifiers that our Website places on your device. You can block or erase them through your browser settings, though doing so may limit certain features of the Website.

4. Advertising and Third-Party Links

4. The Company may use third parties to administer a limited set of advertisements. Aggregate profile information may be used to ensure relevance, but no Personal Information is disclosed.
5. The Website may contain links to third-party websites. The Company is not responsible for the privacy practices or policies of such websites. It is recommended that you review their privacy policies before using them.
6. The Company may disclose Personal Information when required by law, or to law enforcement agencies in good faith to protect its rights or comply with legal obligations.

5. Security Practices and Procedures

5. The Company uses reasonable security measures to safeguard your Information and will not be held responsible for breaches unless due to gross negligence.
6. We may engage third-party data storage providers and require them to maintain reasonable security standards.
7. The Company is not liable for any loss or misuse of data caused by a Force Majeure Event (e.g., natural disasters, hacking, war, etc.).
8. In case of any breach of your Personal Information, the Company will notify you promptly and take appropriate legal measures.

6. User Rights and Miscellaneous

6. All Personal Information provided by you is voluntary. You may withdraw consent by emailing support@beyoung.in. Withdrawal applies prospectively.
7. You may review, modify, or update your Personal Information regularly. The Company keeps previous versions for records.
8. Certain data cannot be deleted or modified as required under law or judicial proceedings.
9. You may opt out of marketing emails by clicking the unsubscribe link in such emails.
10. The Company disclaims liability for any third party claiming to represent it. Exercise caution while sharing information externally.
11. This Privacy Policy may be amended from time to time. Continued use implies acceptance of changes.
12. The Company may disclose or transfer your Personal Information during mergers, acquisitions, or restructuring. The new entity will adhere to this policy.
13. You acknowledge that this Privacy Policy:
    1. Is clear and easily accessible;
    2. Specifies the types of data collected;
    3. Specifies purposes of collection and usage;
    4. Provides for disclosure of Information; and
    5. Provides for reasonable security practices and procedures.
14. Grievance Redressal:
    The Company respects your privacy. For complaints or to stop receiving communications, contact:
    info@urbanio.in